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Two Organizations Join MCCS as Service Enterprise Affiliate Hubs

April 9th, 2018

Augusta, ME -- Two organizations have successfully completed the training and certification process to become Service Enterprise Affiliate Hubs. As a Service Enterprise Hub,  the United Way of York County in Kennebunk and the United Way of Eastern Maine in Bangor will now leads cohort(s) of organizations through a prescribed training and coaching process to build their capacity to operate as a Service Enterprise.

A Service Enterprise is an organization that doesn’t just engage volunteers, but operates with a culture of volunteerism that enables it to fundamentally leverage volunteers and their skills to achieve its social mission. These high-performing organizations have deeply integrated volunteers into their strategic plan and day-to-day operations, thereby allowing them to reduce costs and increase efficiency and effectiveness in providing services to fulfill their mission.

The goal of the Service Enterprise Initiative is to strengthen the capacity of organizations to strategically and effectively engage volunteers to address community needs.




POL is currently delivering this human capital solution in partnership with state service commissions and volunteer centers in 15 states and has developed a menu of offerings to help organizations at varying degrees of readiness more effectively meet their mission through the strategic engagement volunteers.

This inititiative, which was developed by Points of Light and CaliforniaVolunteers, is a research-based solution that gives organizations insights into their human capital strategies to achieve their social mission. This solution produces high performing organizations that have volunteers deeply integrated into their strategic plan and day to day operations; allowing them to maximize resources to better meet their mission. We call these organizations Service Enterprises. Research shows that Service Enterprises out perform their peers on all measures of organizational capacity. These agencies are better ledbetter managed and operate at almost half the median budget as their peers. They are also more adaptablesustainable and capable of achieving scale (TCC Group, 2009). 



FMI on Service Enterprise in Maine and how to participate in an upcoming cohort visit and watch this short video: